Dubai’s DataLunix is partnering with Austin-based Xurrent to bring agentic AI-powered service management to businesses across the Gulf. The collaboration pairs Xurrent's AI platform with DataLunix's more than a decade of regional expertise, helping enterprises modernize their operations across the UAE and beyond.
Why This Matters
The UAE's deep technology ties with the US make it a natural partner for American firms looking to expand internationally. Frameworks like the U.S.-UAE AI Acceleration Partnership and Pax Silica ensure that bilateral technology diffusion is secure, transparent and aligned with US standards. The DataLunix partnership opens a direct commercial pathway into a region where demand for AI-powered enterprise solutions is growing fast — and where the regulatory groundwork is already in place to support it.
Full Press Release: Xurrent and DataLunix Announce Strategic Partnership to Bring AI-Powered Service Management to Enterprises Across the GCC
Austin, TX, September 2, 2026 – Xurrent, the leader in AI-powered service and operations management, today announced a strategic partnership with DataLunix, a digital transformation and staff augmentation firm headquartered in Dubai with delivery capability in India. The collaboration pairs Xurrent's AI-native platform with DataLunix's regional consulting and delivery team, giving enterprises across the Gulf Cooperation Council countries, including: UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman, a modern path off legacy ITSM tools.
A Regional Path to Agentic AI in Service Management
The partnership brings together two complementary strengths. Xurrent delivers a unified platform designed for agentic AI from the start, helping enterprises retire legacy service management tools and reach new levels of operational speed. DataLunix brings more than a decade of experience unifying data models and automating workflows across ITSM, ITOM, CSM, HRSD, and ESM, along with consultants on the ground who understand how organizations in the region run day to day.
"Enterprises across the GCC are modernizing service management quickly, and they want a partner on the ground who stays with the work through implementation and beyond," said Brian Wenngatz, CEO at Xurrent. "DataLunix brings deep regional relationships and years spent untangling workflows across ITSM, ITOM, and ESM. Pairing that with Xurrent gives clients a modern foundation and the expertise to make it productive fast."
Local Delivery Across the Gulf
The fit is a natural one. Xurrent supplies the platform, and DataLunix supplies the local expertise to put it to work. For clients across the GCC, that combination removes the hardest part of modernization: rather than adopting a new platform and then hunting for the expertise to run it, they get an AI-native foundation, a team that maps it to their processes, and regional support that continues well past go-live.
"Enterprises here are past the pilot stage on AI and want it working inside daily service operations," said Vignesh Prem, CEO at DataLunix. "Xurrent gives us a platform where that is possible from day one, and our job is to shape it around each client's processes and keep it performing as those processes change."
